Q: どのような支払い方法がサポートされていますか?
当社では、VISA、MasterCard、Paypal、Apple Payのほか、当社ウェブサイトのチェックアウトページで利用できるように更新されたその他の支払い方法も受け付けています。
Q: 注文を追跡するにはどうすればいいですか?
クリックすると ここ ご注文を追跡する方法については、こちらをご覧ください。ご質問がございましたら、お気軽にお問い合わせください。 support@firmabs.com
Q: 注文をキャンセルできますか？
商品が発送される前であれば注文をキャンセルすることができ、全額返金されます。商品がすでに発送されている場合は、注文をキャンセルすることはできません。
Q: 支払いは安全ですか?
お支払いは安全で、情報は常に非公開です。すべての情報は暗号化されており、すべての機密情報の全体的なセキュリティが確保されます。
Q: Paypal アカウントで支払うことはできますか?
もちろん、Paypal もお支払い方法としてご利用いただけます。
- チェックアウト時に支払い方法として PayPal を選択します。
- 支払いを続行するには、PayPal の Web サイトにリダイレクトされます。
- すでに PayPal の顧客である場合は、ユーザーデータを使用してログインし、支払いを確認することができます。PayPal に慣れていない場合は、PayPal アカウントを作成して支払いを確認することができます。
- ショッピングホームページに戻り、注文と支払いが完了します。
Q: 品質に問題があった場合、商品を返品できますか?
当社は製品の品質を保証するために最善を尽くします。品質に問題がある場合は、商品を返品して全額返金を受けることができます。返品の理由が品質の問題または当社のミスによるものである限り、送料は当社が負担します。
Q: 品質に問題がなければ商品を返品できますか。
商品到着後30日以内であれば、いかなる理由でも返品をお受けいたします。ただし、返送料はお客様のご負担となります。
Q: どうすれば 商品を返品します。
お気軽にお問い合わせください support@firmabs.com. Our カスタマーサポートチームがお手伝いします。詳細については、以下をお読みください。 返品規則
Q: 商品を返品する場合、料金を支払う必要がありますか?
返品の理由が品質問題または当社の過失によるものでない場合は、送料はお客様のご負担となります。
Q: 払い戻しはいつまで受けられますか?
それは 元の支払い方法:
- のために クレジットカードの場合、返金には3～15日かかる場合があります。 口座に反映されます。（銀行によって異なります）
- のために ペイパル、 払い戻しには1日ほどかかる場合があります アカウントに反映されます。
他にご質問がありますか?
お気軽にお問い合わせください: support@firmabs.com。
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