Shipping and Delivery

COVID-19 UPDATES - WE STILL DISPATCH & FULFILL ORDERS AS NORMAL. ORDERS WILL BE SHIPPED WITHIN 2 BUSINESS DAYS.

However, due to flight restrictions, dispatch may be taking a little longer, so please kindly allow extra time for shipping delays.

While we will do all we can to ensure your order is delivered on time, FIRM ABS cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc. 

NOTE:

1. Some packages may take longer time than the Estimated Delivery Time. Please feel free to contact us at support@firmabs.com to confirm the status of your package.
2. Generally, there is no customs. And please note that FIRM ABS is not responsible for any customs charges that may apply.
3. Remote area delivery can cost more and take longer transit time (e.g.Hawaii, Alaska, Puerto Rico, Balear Province, Las Palmas, etc)

We support worldwide shipping, except for few locations. For more details, please check the below table.

LocationEstimated Delivery TimeShipping Cost
 Australia  
Austria  
Bahrain  
France  
Germany  
Hong Kong SAR  
Israel  
Italy  
Japan  
Kuwait  
Malaysia  
Poland  
Qatar  
Singapore  
South Korea  
Spain  
Thailand  
United Arab Emirates  
United Kingdom  
Vietnam
United States
5-12 Business Days

 Free (orders $75+) or $5 USD
Bulgaria
Czechia
Estonia
Greece
Hungary
Ireland
Luxembourg
Netherlands
New Zealand
Philippines
Portugal
Romania
Saudi Arabia
Slovakia
Sweden
Ukraine
8-15 Business Days

 Free (orders $100+) or $10 USD
Canada
5-12 Business Days
 Free (orders $100+) or $8 USD

Belgium
Croatia
Cyprus
Denmark
Finland
Latvia
Lithuania
Mexico
Norway
Slovenia
Switzerland
Turkey
8-12 Business Days

$5
Brazil
Chile
Malta
10-20 Business Days
$10
Colombia
10-20 Business Days
Weight(kg): 0-0.99       $30
 Weight(kg): 1-1.99         $50
 Weight(kg): 2-2.99       $70
Weight(kg): 3-3.99        $90
Weight(kg): ≧4             $110
South Africa
12-18 Business Days
Weight(kg): 0-0.99        $30
 Weight(kg): 1-1.99          $50
Weight(kg): 2-2.99         $70
Weight(kg): 3-3.99         $90
Weight(kg): ≧4              $110
Macao SAR
Taiwan
6-10 Business Days
 Free
Rest of World
8-10 Business Days
Weight(kg): 0-0.99         $30
 Weight(kg): 1-1.99           $50
Weight(kg): 2-2.99          $70
Weight(kg): 3-3.99          $90
Weight(kg): ≧4                $110

Contact Us 

Feel free to send us an email if you need any help. The FIRM ABS Support team is always looking for feedback from you to improve our service quality.

Working Hours

Monday to Friday: 24 hours GMT+8 

Email

support@firmabs.com